Assessor - Residential Exemption

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1. How is the residential exemption adopted?
2. Who may qualify?
3. What is the qualification date?
4. How does a taxpayer apply for the Residential Exemption?
5. How is the residential exemption determined?

Commission on Disability

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1. How to obtain a Nantucket Disabled Parking Permit Application
2. If the anticipated length of your temporary disability is less than six months
3. If the anticipated length of your temporary disability is six months or greater
4. If you have a permanent disability
5. Where are the accessible parking spaces in town?
6. Where can I rent motorized and manual wheelchairs?

Elder Abuse Prevention & Reporting Programs

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1. Is there a place where I can call for general advice and referral for elder issues?
2. What agency should I report suspicion of elder abuse or neglect?

Elder Abuse Prevention & Reporting Programs from the Human Services Desk

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1. What agency should I report suspicion of elder abuse or neglect?
2. Is there a place where I can call for general advice and referral for elder issues?

Finance Department

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1. How do I change my address?
2. What address do I use to mail my payment?
3. What is a "lockbox"?
4. Where do I mail a scholarship fund donation?
5. What do I do if I think there is an error on my tax bill?
6. If I have outstanding taxes, will they be carried forward to the next year's bill?

Fire Department

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1. Why are house numbers so important?
2. Why do my smoke detectors “chirp” sometimes?
3. Why I need a carbon monoxide detector?
4. My smoke detectors sound every time I take a shower or cook in the kitchen, what can I do?

Food & Meal Programs from the Human Services Desk

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1. Is there a Meals on Wheels Program on Nantucket?
2. What is Congregate Lunch and where is it served?
3. What is the Nantucket Food Pantry and where is it located?
4. Is there a Telephone Reassurance Program on the island?

Fuel Assistance

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1. Is there a Fuel Assistant Program on the Nantucket?

General FAQs

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1. Where is Nantucket?
2. How do you get to Nantucket?
3. How many people live on Nantucket?
4. How can I find lodging on the island?
5. Where can I find restaurant information?
6. Do all the restaurants stay open year round?
7. How is the Town Manager appointed?
8. What is the Role of the Assistant Town Manager?
9. What is Town Administration doing to promote information transparency and communicate urgent information to the public?

Handicap Placards

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1. How do I obtain a handicapped license plate for Massachusetts?
2. How do I obtain a handicapped parking permit for Nantucket?

Holiday & Storm Closing Policy

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1. Which holiday closings are observed at the Senior Center?
2. What storm or emergency conditions call for facility closings?

Housing

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1. Where can I find information about affordable housing?
2. Where can I find information about housing assistance?
3. What options are there for housing for elderly on Nantucket?

Human Resources

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1. How can I find Information about the Insurance Advisory Committee (IAC)?
2. Where can I find a listing of positions available with the Town of Nantucket?
3. Where can I find an employment application?
4. Do I have to complete a new application for each position I am interested in applying for?
5. Can I write, “see resume” on my application?
6. How do I submit the application?
7. What happens if I miss the deadline for the position I am interested in?

Human Services - Fuel Assistance

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1. Is there a Fuel Assistant Program on the Nantucket?

Human Services - Handicap Placards

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1. How do I obtain a handicapped parking permit for Nantucket?
2. How do I obtain a handicapped license plate for Massachusetts?

Human Services - Holiday & Storm Closing Policy

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1. Which holiday closings are observed at the Senior Center?
2. What storm or emergency conditions call for facility closings?

Human Services - Home & Fire Safety

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1. Am I required to have safety detectors in my house?
2. Are there home care services available on the island?
3. Is there a Visiting Nurses Program on Nantucket?
4. Is there an Emergency Life Line Program on Nantucket?

Information Technology & GIS

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1. What does GIS stand for?
2. What is GIS?
3. How is GIS used on Nantucket?
4. Can anyone order a map?
5. How do I order a map?
6. How much does a map cost?
7. When were the aerial photos taken?
8. How up-to-date is the assessor's information listed for each parcel?
9. Why does it look like my house is partially on my neighbor's property?

Legal Services

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1. Is there a way I can see an attorney for a non-criminal matter on Nantucket?

Lodging

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1. How can I find lodging on the island?
2. I am coming to Nantucket today or tomorrow and have not made room reservations can I call visitor services to find a room?
3. I have arrived by ferry or airplane, but do no t have a room reservation, what should I do?
4. I would like to come for a holiday weekend or for a particular festival in a few weeks or months, does visitor services know who has room availability at that time?
5. I want to stay for one night. Every place I call wants a 2 or 3 night minimum, but they all tell me to call visitor services, why?
6. If visitor services is closed how can I find a room?
7. Does visitor services make room reservations?
8. Can visitor services recommend or rate any lodging establishment over another?
9. What is the Nantucket Lodging Association?

Money Management

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1. Is it possible to get assistance to help me with paying my bills on time or help me with my check book?

Planning & Land Use Services - Health

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1. Is my septic system plan in your office?
2. How close can wells be to each other?
3. Do you check the beach waters in the summer?
4. What do I need for a water test?

Planning Board

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1. If my application is on the agenda, what time do I arrive at the meeting?
2. What is the deadline to get on the next meeting agenda?
3. What is the fee for appearing before the Planning Board?
4. Where can I get a copy of the Nantucket Zoning Bylaw?
5. Where can I look at a plan for a proposed subdivision?
6. Where do I pick up a second dwelling application?

Police Department

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1. How do I obtain a temporary handicapped parking permit?
2. How do I pay my parking ticket?
3. How do I pay my beach permit?

Public Service Permits & Licenses

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1. Where do I get a beach driving permit?
2. What licenses / permits do I need to start business?
3. What permits are required to build / alter / move / demolish a structure?
4. When do I need a non-commercial shellfish permit?

Public Works

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1. When is the landfill open?
2. What are the current landfill fees?
3. What are the current sewer fees?
4. What do I need to obtain a sewer permit?
5. What are the sewer connection permit fees?
6. What do I need to close a sewer permit?
7. What is accepted recyclable items?
8. Can I toss out my trash in black bags?
9. What do I do with Styrofoam peanuts?
10. How do I dispose of latex paint?
11. How do I recycle full cans of food?
12. What do I do with cardboard boxes?
13. What do I do with a plastic container full of cooking grease?
14. Where do I throw bubble wrap?
15. Where do I toss cardboard boxes full of spray foam?
16. What do I do with sensitive papers?
17. Where do I throw mulch and fertilizer bags from my business?
18. Where do I toss bags of fertilizer, lime and grass seed?
19. I just donated my time and cleaned up the beach. Do I have to separate the recyclables from the beach debris?
20. I just cleaned up my job site and there are recyclables in my bags, do I have to separate them?

Restaurant

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1. I would like to find information of restaurants. Do you have any restaurant info or menus?
2. Do all the restaurants stay open year round?
3. Can I get a list of open restaurants in the off-season?
4. I want to make dining reservations for Easter, Thanksgiving, or Christmas dinner, how can I find out who is open?
5. Do you have menus to take?
6. Can visitor services make restaurant reservations or recommendations?

Restrooms

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1. Does visitor services have public restrooms?
2. Are there other public restrooms on Nantucket?

Social Security, Insurance, Medicare & Transitional Assistance, Unemployment

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1. Is it possible to see a social security agent on Nantucket?
2. Can I get social security forms and assistance on the Internet?
3. What is SHINE?
4. What do SHINE counselors do?
5. How do I reach the Department of Public Welfare or Department of Transitional Assistance office?
6. How do I apply for unemployment?

Support Services

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1. Is there a support group for Alzheimer's on Nantucket?
2. Is there a support group for cancer on Nantucket?
3. Is there a support group for caregivers?
4. Is there someone who sees Elderly residents for mental health?

Supportive Day Programs & Respite Program for Seniors

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1. Is there a supportive day or respite program for seniors on Nantucket?

Supportive Day Programs & Respite Program for Seniors

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1. Is there a supportive day or respite program for seniors on Nantucket?

Tax Collector

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1. How do I change my address?
2. What is a lockbox?
3. What address do I use to mail my payment?
4. Where do I mail a scholarship fund donation?
5. What do I do if I think there is an error on my tax bill?
6. Is the Tax Collector's Office part of the Finance Department?

Transportation Services

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1. Where can I get a copy of the Nantucket Regional Transit Authority (NRTA) fixed route seasonal schedule?
2. Is there an accessible transportation door-to-door service for the elderly?

Treasurer

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1. How do I change my address?
2. What is a "lockbox"?
3. What address do I use to mail my payment?
4. Where do I mail a scholarship fund donation?
5. What do I do if I think there is an error on my tax bill?
6. If I have outstanding taxes, will they be carried forward to the next year's bill?

Veteran's Services

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1. Where can I get assistance for Veteran's Services?

Visitor Services

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1. Where is Nantucket?
2. How do you get to Nantucket?
3. Where is visitor services?
4. What is visitor services?
5. Is visitor services open year round?
6. How does visitor services get its annual budget?
7. How many people live on Nantucket?
8. Where are the best beaches?
9. Do I need car on Nantucket?
10. Will I find the information that I am looking for if I walk into, or call, your office?