What do SHINE counselors do?
Serving the Health Information Needs of Elders (SHINE) counselors are dedicated community volunteers who are trained and certified by the Executive Office of Elder Affairs to explain many areas of health insurance including Medicare, Medigap, Medicare HMO's, prescription drug programs, MassHealth (Medicaid), and other health care assistance programs.

SHINE counselors help seniors and all Medicare beneficiaries understand their rights and benefits under Medicare and their other health insurance coverage. Counselors also review present coverage, provide written benefits comparisons, prevent consumers from buying unnecessary or duplicate coverage, and help prepare health benefit claim forms, appeals, and applications.

All information is kept strictly confidential. If you have questions concerning health insurance, Medicare, Medigap, Medicaid, etc., call the Saltmarsh Center office and make an appointment to meet with our SHINE counselor at 508-228-4490.

Show All Answers

1. Is it possible to see a social security agent on Nantucket?
2. Can I get social security forms and assistance on the Internet?
3. What is SHINE?
4. What do SHINE counselors do?
5. How do I reach the Department of Public Welfare or Department of Transitional Assistance office?
6. How do I apply for unemployment?